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Oct 26, 2025

Release v4.2

Release v4.2

We’ve made Carousel even more intuitive, because no one likes starting over.

What’s new

  • Resume Anytime: Applicants can now pause and continue their application from any device.

  • Dynamic Communication: Lenders can request additional documents or clarifications right within the flow.

  • Financial Re-verification: When data conflicts occur, Carousel re-runs checks instantly for accurate results.

  • Flexible Banking Options: Applicants can now upload bank statements if direct IBV isn’t available.

We’ve also given Carousel a fresh aesthetic upgrade to make every interaction faster, clearer, and more personal:

  • Split-Panel, Modular Design: An uncluttered layout that looks and feels great to navigate.

  • Customizable Interface: Make it yours with your own greeting message, switch graphics according to workflow type, and select your desired look — from Pearl White to Aurora Rainbow.

  • Responsive Everywhere: From desktop to tablet to phones, the new Carousel now looks and feels great on any screen.

  • Step Confirmation: Gently guided reminders at each step ensure you stay on course and avoid skipped steps.

  • Application Tracker: Follow your applicant’s journey in real time with a visual map and clear step indicators.

  • Progress Drawer: Keep it front and center with an elegant sidebar displaying percentage complete.

  • Assistive Guidance Tool: Lost? Carousel’s built-in guide helps users find their way without frustration.

  • Application History: Review every past application at a glance — it’s all securely stored and easy to access.

  • Secure Access: Users now log in via one-time passcodes (OTP) for safer, smoother access.

We designed this update with clarity and confidence in mind — making Carousel not just faster, but friendlier.


All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

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