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Release v4.33 - Canadian Criminal Background Checks

Release v4.33 - Canadian Criminal Background Checks

We’ve shipped a set of updates focused on one goal: making decisions easier to make, understand, and complete.

What’s New

Canadian Criminal Background Checks

Carousel now supports integrated Canadian criminal background checks, built directly into the onboarding flow. This enables teams to add another layer of risk screening without manual processes or external tools.

Redesigned “Manage All Applications” page

The main applicants view has been reworked to be easier to navigate and faster to use.

  • Clearer layout

  • Color-coded stage iconography for instant status recognition

  • New quick-copy icons for faster information sharing

Cleaner Financial Insights page

Financial data is now easier to explore and interpret.

  • Improved organization

  • New filters to surface what matters most

  • Less noise, more signal

Revamped E-Signatures experience

The signing flow now includes a visual preview of the document, making it clearer what’s being reviewed and signed at every step.

Geo-localized address map

Each applicant profile now includes a map view of the provided address, adding quick geographic context without extra clicks.

Updated Custom Questionnaire design

Questionnaires have a cleaner, sleeker, more modern interface, easier for applicants to complete and simpler for teams to review.

New Borrowing Amount slider

Entering requested amounts is now more intuitive with a visual slider that replaces manual entry alone.

Unified Settings page

Workflow Settings and Profile Settings have been consolidated into a single Settings page, reducing navigation friction and simplifying configuration.


All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

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