The Hidden Fraud No One Talks About: Behavioral Mismatch in Financial Applications

Nov 17, 2025

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Fraud usually refers to identity theft, deepfakes, or impersonation to most people. Although these concerns are still valid, there have been significant improvements in identity verification.

Currently, the most rapid increase in fraud cases relates to something much harder to trace and far more widespread: soft fraud.

It is subtle, sometimes deliberate, and always invisible to standard verification procedures.

What Exactly Is Soft Fraud?

In soft fraud, there are no fictitious identities or forged documents.

Rather, it appears as:

  • Overstated income

  • Selective screenshots

  • Edited paychecks

  • Hiding recurring liabilities

  • Using personal accounts for company expenses

  • Cash injections immediately preceding application

According to the Core Logic Annual Mortgage Fraud Report (2023), a combined total of nearly 80% of all fraud attempts involve deceit about income or concealment of liabilities.

Why This Fraud Is Growing

Several factors are causing the increase:

  • Economic pressure

  • Easier editing tools

  • More digital uploads

  • Exploits in legacy verification tools

  • Gig economy jobs and irregular income sources

  • Greater competition in lending and property management services.

Most systems are based on documents that can easily be altered or not complete.

The Limitations of Traditional Checks

Credit Scores Don't Capture Real-World Risk

In fact, two people can have the same scores but completely different cash flow patterns.

Pay Stubs Don’t Reflect Volatility

One compensation period smooths out variations.

Bank PDFs Hide Liabilities

Only certain pages will be shared.

Manual Review Misses Patterns

Even experienced analysts can’t catch all issues in dozens of apps.

Traditional verification involves fragments. Soft fraud operates in the space between them.

Behavior-Based Signals Reveal the Truth

Derived financial insights provide a fuller and more honest picture of risk.

Key indicators include:

1. Income Stability

Deposits over time paint a clearer picture than a single document.

2. Overdraft and NSF Frequency

One of the strongest predictors of repayment difficulty.

3. Recurring Liabilities

Subscriptions, loan payments, side debts often omitted from documents.

4. Cash Flow Volatility

Irregular inflows and erratic spending reveal hidden stress.

5. Microloan or Payday Loan Activity

A red flag often invisible on credit checks.

6. Mismatch Between Stated and Actual Behavior

Claims of “stable income” contradicted by gig deposits or irregular transfers.

Traditional systems see the applicant’s presentation.

Behavior-level analysis sees the applicant’s reality.

Why Behavior-Based Risk Models Are the New Standard

Organizations adopting behavioral insights are seeing:

  • Lower fraud exposure

  • More accurate decisions

  • Fewer charge-offs and defaults

  • Better segmentation of applicants

  • Faster approvals

  • Less manual review

  • More trust in the decision process

It’s the difference between guessing what’s around the bend and following a clearly marked route.

Soft Fraud Isn’t a Niche Issue, It’s the New Frontier

Identity fraud is easier to stop than ever. Behavior fraud is becoming the real challenge, but it’s also the most solvable with the right data. Real financial behavior provides the clarity that documents and credit scores simply can’t.

Organizations that adopt behavior-based insight early won’t just reduce fraud, they’ll approve more of the right applicants, faster, and with greater confidence.

That’s the future of verification:

A system built not on assumptions, but on real behavior mapping every applicant’s path with clarity, much like a well-designed attraction keeps guests moving without confusion or hidden detours.

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All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

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