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Frequently asked questions.

So, how do you charge?

You only pay when an applicant does something — like verifying their ID or connecting their bank. Each step in the process has a small fee. Simple as that.

So, how do you charge?

You only pay when an applicant does something — like verifying their ID or connecting their bank. Each step in the process has a small fee. Simple as that.

So, how do you charge?

You only pay when an applicant does something — like verifying their ID or connecting their bank. Each step in the process has a small fee. Simple as that.

What’s a “step” exactly?

Think of steps like building blocks — identity verification is one, financial verification is another, e-signature is one too. Each completed block is a billable step.

What’s a “step” exactly?

Think of steps like building blocks — identity verification is one, financial verification is another, e-signature is one too. Each completed block is a billable step.

What’s a “step” exactly?

Think of steps like building blocks — identity verification is one, financial verification is another, e-signature is one too. Each completed block is a billable step.

Are third-party services (like Flinks or Equifax) included?

It depends. If you use our keys, we bundle their fee into your invoice. If you use your own keys, you pay them directly — and we only charge our platform fee.

Are third-party services (like Flinks or Equifax) included?

It depends. If you use our keys, we bundle their fee into your invoice. If you use your own keys, you pay them directly — and we only charge our platform fee.

Are third-party services (like Flinks or Equifax) included?

It depends. If you use our keys, we bundle their fee into your invoice. If you use your own keys, you pay them directly — and we only charge our platform fee.

Do we get discounts for doing a lot of volume?

Definitely. If you’re processing a high number of applicants, we’ll work with you on volume-based pricing.

Do we get discounts for doing a lot of volume?

Definitely. If you’re processing a high number of applicants, we’ll work with you on volume-based pricing.

Do we get discounts for doing a lot of volume?

Definitely. If you’re processing a high number of applicants, we’ll work with you on volume-based pricing.

Can we see what we’re being charged for?

Absolutely. You get a clear breakdown of every step, every provider, and every fee — nothing hidden.

Can we see what we’re being charged for?

Absolutely. You get a clear breakdown of every step, every provider, and every fee — nothing hidden.

Can we see what we’re being charged for?

Absolutely. You get a clear breakdown of every step, every provider, and every fee — nothing hidden.

Do I have to commit to anything?

Yes — we set a monthly minimum based on your expected volume. That gives you access and keeps things predictable.

Do I have to commit to anything?

Yes — we set a monthly minimum based on your expected volume. That gives you access and keeps things predictable.

Do I have to commit to anything?

Yes — we set a monthly minimum based on your expected volume. That gives you access and keeps things predictable.