From Legacy Systems to Modern Workflows: Migration Stories

Oct 9, 2025

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From Legacy Systems to Modern Workflows: Migration Stories




The Legacy Problem Nobody Talks About



Every financial institution wants faster, smoother, more compliant onboarding — but most are trapped in what they already built.

Dozens of disconnected APIs.

Manual document uploads.

Hard-coded workflows no one dares to touch.


The result?

An onboarding experience that frustrates users, burns through developer time, and slows revenue.


Carousel was built to change that — not by replacing your entire system overnight, but by migrating it one smart module at a time.




Why Legacy Systems Break First



Legacy systems weren’t built for today’s speed or compliance demands.

Most originated when forms were static, credit checks were batch-processed, and customers were expected to wait.


Modern lending, leasing, and insurance workflows require:


  • Real-time KYC, AML, and fraud detection

  • Dynamic API connections to banks and bureaus

  • Cross-border regulatory compliance

  • Embedded white-label flows that feel native



When legacy stacks try to handle this, they simply break — or worse, they make teams slower.

That’s where Carousel comes in.


We explored this architecture in Underwriting 2.0: Using a Decision Engine to Approve Faster.




A Smarter Migration Path



Carousel doesn’t require a “rip and replace.”

Instead, we integrate alongside your existing tech stack, progressively modernizing each component — verification, data intake, compliance, and decision logic.


Here’s how it works:


  1. Map your existing workflow. Identify data sources, API calls, and manual steps.

  2. Plug in Carousel’s One Smart Flow. This replaces only the intake and verification layers.

  3. Activate async processing. Carousel runs checks in parallel while your legacy stack processes in the background.

  4. Phase out redundant systems. Once tested, legacy modules can be deprecated cleanly — no downtime, no data loss.



That’s the same methodology detailed in Integration Strategies for Lending, Insurance & Property Tech.




Migration Story #1: A Regional Lender’s 10x Upgrade



A mid-sized lender in the Midwest was losing over 40% of applications to form abandonment.

Their legacy system ran ID → credit → bank checks sequentially, forcing applicants to wait for minutes at a time.


By introducing Carousel’s async verification (see Async Verification: The Hidden Secret to Higher Completion Rates), they cut abandonment to under 10%.


The impact:

✅ 68% faster average time to approval

✅ 50% reduction in manual reviews

✅ 99% uptime during migration


No full system rebuild. No re-training required.




Migration Story #2: Property Management at Scale



A leasing company managing over 2,000 units used outdated PDF-based forms and manual ID checks.

Each tenant took hours to verify, and compliance audits required weeks.


Carousel’s One Smart Flow replaced all that with a single, embedded application running Flinks, Equifax, and Onfido integrations.


Within 30 days, they went from paper-heavy processes to automated tenant verification — fully compliant, fully auditable.


We dive deeper into similar use cases in Residential Leasing Workflow Best Practices for Property Managers.




Migration Story #3: Insurance, Rebuilt from the Inside



A leading insurer wanted to modernize underwriting but couldn’t risk downtime.

Carousel connected directly to their CRM, pulling applicant data into an async verification pipeline that ran KYC, AML, and credit checks in parallel.


Underwriters saw verified results instantly, without logging into separate portals.

Compliance saw full audit logs in real time.


It’s the same principle that powers Faster Underwriting = More Approved Policies.




Why Carousel Makes Migration Safe



Migrating mission-critical systems is scary.

That’s why Carousel was designed to layer over existing infrastructure, not dismantle it.


  • Modular integration: Works with your current CRMs, DMS, or loan origination systems.

  • White-label ready: Customize every visual and interaction to match your brand.

  • Compliance baked in: Auto-generated audit trails and data encryption by default.

  • Parallel verification: Keeps legacy systems alive while Carousel processes in real time.



These principles are reinforced in Secure by Design: Security Principles for Finance & Leasing Platforms.




The Future of Migration Is Incremental



Fintech innovation doesn’t require starting from scratch.

The smartest teams migrate iteratively, automating the most painful steps first, and expanding from there.


That’s how Carousel helps modern institutions upgrade safely, without interrupting what already works.


Because the only thing riskier than modernization — is standing still.




Learn More



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📖 Docs Introduction

💲 Pricing

🧩 Integration Guide

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Internal References in This Article





All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

All financial services involve risk. on Carousel Inc. (“Carousel”) is a technology platform that enables data collection, identity verification, underwriting support, and automation through integrations with third-party service providers. Carousel is not a financial institution, lender, broker, or credit reporting agency. All decisions regarding credit, lending, and applicant approval are solely the responsibility of the client organization using the platform.

Verification services (such as IBV, KYC, KYB, credit checks, e-signatures, and more) are facilitated through third-party providers including, but not limited to, Flinks, Equifax, Onfido, VoPay, Paybilt, and others. Use of these services is subject to the terms, pricing, and licensing of each provider. Carousel may act as a billing intermediary or technical facilitator for these integrations.

Carousel does not guarantee approval outcomes, financial decisions, or the accuracy of third-party data. Clients are responsible for their own compliance with local, provincial, federal, and industry-specific regulations, including but not limited to Law 25, SOC 2, and AML/ATF frameworks. Carousel is in the process of completing its SOC 2 Type I certification.

on Carousel Inc. is a Canadian corporation, headquartered at 5101 rue Buchan, Montréal, QC, Canada. All trademarks and service marks are property of their respective owners. © 2025 Carousel Inc. All rights reserved.

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