General inquiries
Anything about Carousel, the company, or the platform.
Replies within 24 hoursContact us
Reach the right team directly, or send us a message.
Departments
Sales & operations
Demos, pricing, rollout planning, and volume questions.
Replies within 24 hours
Support
Help with a live workflow, integration, or applicant issue.
Same business day
Billing & partnerships
Invoices, refunds, referrals, and technology partnerships.
Replies within 2 business daysRecruitment
Open roles, applications, and referrals.
Replies within a weekCapital divisions
Enquiries about the vehicles, for eligible investors.
Replies within 2 business daysSend us a message.
Open RFPs
Carousel sources data, verification and infrastructure partners through requests for proposal. Respond to an open request, or register to hear when one opens.
Open requests
No open RFPs right now
Register and we’ll email you when a request opens in your category.
Before you write.
How quickly will someone reply?
Within one business day for email and forms. Support tickets are triaged first.
Which address should I use?
hello@ for anything general, sales@ for demos and pricing, support@ for live workflow issues, recruitment@ for roles, partners@ for billing and partnerships, capital@ for the capital divisions.
I want a demo — should I use this page?
You can, but Book a demo is faster; it puts you straight onto a calendar.
I need help with a live workflow.
Open a ticket in the Help Center so it reaches an engineer with your account context attached.
Do you offer phone support?
Yes — +1 (855) 508-8989, Monday to Sunday. Written channels are usually faster.
